The Loveland Foundation

Terms and Conditions for Therapy Fund Program 

As of February 18, 2025

Congratulations on being selected to participate in The Loveland Foundation’s Therapy Fund program (the “Program”).  This document, the Terms and Conditions for Therapy Fund Program (the “Terms and Conditions”), sets forth the terms and conditions of your participation in the Program.  

Upon your acceptance of these Terms and Conditions, The Loveland Foundation (hereinafter, “we,” “us” or “our”) will grant you (hereinafter, “you” or “the Participant”) access to the Loveland Therapy Portal (the “Portal”) and make available to you, through the Portal, certain vouchers that you may use toward qualifying therapy services, in accordance with the instructions set forth herein and in the Participant Overview Document, as the same may be updated from time to time (the “Participant Overview”).  In the event of any conflict with the Participant Overview, these Terms and Conditions shall govern.

Please note this is a legal document and, by accepting these Terms and Conditions, you are entering into a legally-binding and enforceable agreement.  

Eligibility for the Program

You certify that you meet all of the following eligibility requirements to participate in the Program:

  • You identify as a Black woman, Black girl, or Black non-binary individual.

  • You are at least 18 years old.

  • You are a resident of the United States.

  • You have not previously participated in the Program or otherwise received vouchers from The Loveland Foundation.

  • The information you provided on the The Loveland Foundation Intake Form was complete and correct at the time you provided it.

Use of Portal

In order to participate in the Program, you will be required to create a profile on the Loveland Therapy Portal (the “Portal”). Additional terms and conditions will apply to your use of the Portal (the “Portal Terms and Conditions”). You agree to comply with and be bound by the Portal Terms and Conditions. 

Qualifying Services

By participating in the Program, you will be eligible to receive up to 12 vouchers (the “Vouchers”), which you may use only to pay or obtain reimbursement for certain costs of qualifying mental health therapy services (“Qualifying Services”).

To constitute “Qualifying Services”, mental health therapy services must meet all of the following criteria:

  • The services must be provided by a licensed provider of mental health therapy services or by an individual under the supervision of a licensed provider of mental health services in accordance with relevant licensing requirements (a “Provider”); and

  • Services must have been provided in the United States; and

  • Services must have been completed within one year of the date you received your first set of Vouchers (the “Term”).

Vouchers may also be used for co-pays and charges against any insurance deductibles incurred in connection with Qualifying Services that are not paid or reimbursed by insurance.

Required Therapist Connection

In order to receive Vouchers as part of the Program, both you and your chosen Provider must create an account in the Portal and establish a complete “Therapist Connection” within 60 days of receiving your onboarding materials. If you do not successfully establish a “Therapist Connection” with your chosen Provider within 60 days, your place in the Program will be forfeited and you will not be eligible to receive any Vouchers unless you reapply and are accepted into a future cohort. 

Vouchers

Current information on Voucher options for Program participants, including the types of Vouchers, the associated number and dollar value of Vouchers, and instructions on redeeming Vouchers, can be found in the Participant Overview.

The Vouchers you receive are for your sole and exclusive benefit as a Program participant.  As such, Vouchers are non-transferable and non-assignable. Any attempted sale or resale of Vouchers is prohibited. Vouchers are not redeemable for cash.  Vouchers may only be used to pay or reimburse for costs of Qualifying Services.

Your Responsibility for Costs of Services

As noted above, The Loveland Foundation will make Vouchers available for Qualifying Services as set forth in these Terms and Conditions.

However, you understand and agree that you will remain primarily responsible for the costs of all therapy services provided to you. This responsibility includes, but is not limited to, responsibility for the full costs of any services that are not Qualifying Services; the costs of any Qualifying Services that exceed the amount of a Voucher; and/or the costs of any Qualifying Services when Vouchers are not properly submitted in accordance with The Loveland Foundation’s requirements for Voucher submission.

The failure of your Provider to timely submit Vouchers for payment or to comply with any of the other Program terms may result in such Vouchers not being honored by The Loveland Foundation. In such event, you will be responsible for making any payments required by your Provider.

No Duplication of Payment

You may not use, and agree that you will not use, any Vouchers to request payment or reimbursement for any expenses that have been paid (or that will be paid) to you by a third party.   For example, you agree that you will not submit Vouchers to request payment or reimbursement for therapy costs that have been paid or that will be paid by your insurance provider. 

Our Rights

The Loveland Foundation reserves the right to:

  • Reject or deny payment for any Voucher that is not submitted in accordance with the instructions provided by The Loveland Foundation;

  • Reject or deny payment for any Voucher issued or procured through deceptive or fraudulent means;

  • Change the type, number, dollar value, and/or submission process for Vouchers issued as part of the Program;

  • Terminate your participation in the Program if you do not comply with these Terms and Conditions or any other requirements relating to the Program; and/or

  • Discontinue the Program in the event of a loss of funding or for any other reason.

We will make reasonable efforts to promptly notify Program participants in the event that The Loveland Foundation exercises the foregoing the rights. 

No Provision of Healthcare or Medical Advice

You understand and agree that The Loveland Foundation does not make any recommendations regarding the selection of an appropriate therapist and does not provide any medical care or advice. 

You are solely responsible for decisions regarding your own healthcare. Therapist directories and other content made available on our website or on the Portal are provided for informational purposes only, and The Loveland Foundation does not endorse any particular provider or course of care.

In selecting and working with a Provider, we encourage you to conduct your own research and interviews to identify the individual or organization that is right for you.  

Ancillary Activities

Participation in the Program may also include the opportunity to participate in virtual programming offered or facilitated by The Loveland Foundation and its employees, volunteers, contractors, or consultants (“Ancillary Activities”), which may include things like virtual yoga or support group sessions. You may be required to sign a separate consent and release in order to participate in Ancillary Activities.

Participation in any and all Ancillary Activities is completely voluntary. You understand and agree that you will be solely responsible for evaluating and deciding, based on your own physical or mental health, whether to participate in any Ancillary Activity made available as part of the Program. You understand and agree that you may stop participating in any Ancillary Activity at any time and for any reason. 

You agree not to participate in any Ancillary Activity if you have any known health or other restrictions that might jeopardize your health or safety or the health or safety of others as a result of your participation in such Ancillary Activity.

Ancillary Activities are not an alternative to therapy or other psychological treatment, and you understand that participation in any Ancillary Activity will not create a patient-provider relationship with any individual leading or presenting such Ancillary Activity. Any statements or recommendations made during an Ancillary Activity are general in nature and do not constitute medical advice.

Release of Liability and Waiver of Claims; Disclaimer of Liability

By agreeing to these Terms and Conditions and in consideration of your participation in the Program (including any Ancillary Activities), you agree to waive and release The Loveland Foundation and its directors, officers, employees, volunteers, consultants, contractors, and agents (together, the “Released Parties”) from any and all liability, claims, costs and damages of any kind which you, your next of kin, or your legal representatives may have or which may later accrue, resulting or arising directly or indirectly from your participation in the Program, including any Ancillary Activities. 

With respect to Ancillary Activities, you understand that participation in any Ancillary Activity may involve risks that may arise from a variety of sources, including but not limited to your own actions, others’ actions, and the location where you participate in the Ancillary Activity, and that these risks may result in physical or psychological injury, pain, suffering, disfigurement, temporary or permanent disability, economic or emotional loss, property loss or damage, loss of income or career opportunities, and/or death. You understand and agree that by participating in any Ancillary Activity, you knowingly and freely assume and accept all risks associated with your participation in such Ancillary Activity, regardless of the cause. 

You understand and agree that the foregoing waivers and releases include all claims regardless of the cause, even those caused by the negligence of the Released Parties.

Further, The Loveland Foundation expressly disclaims any and all liability for any claims arising out of a participant’s relationship with their Provider, including but not limited to any act, omission, response, advice, suggestion, information and/or service of any Provider. 

Survival 

These Terms and Conditions will apply for as long as you are a participant in the Program and will continue to apply with respect to your participation in the Program after it has concluded. 

Governing Law, Resolution of Disputes

These Terms and Conditions and any disputes relating to your participation in the Program will be governed by the laws of the State of New York, without reference to its choice-of-law principles. 

You agree that the only proper jurisdiction and venue for any dispute with The Loveland Foundation, or in any way relating to your participation in the Program, is in the state or federal courts located in New York, New York. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute. 

Notice to California Residents

The Board of Behavioral Sciences receives and responds to complaints regarding services provided by therapists, clinical social workers, or professional clinical counselors. You may contact the board online at www.bbs.ca.gov, or by calling (916) 574-7830.

Changes to Terms and Conditions

The Loveland Foundation may change these Terms and Conditions at any time, and such changes will be posted on the Portal or elsewhere on our website. Any modifications will be effective immediately upon such posting.  If The Loveland Foundation changes these Terms and Conditions during the Term you are participating in our programming, we will also email a copy of these changes to you.  

You can determine when these Terms and Conditions were last revised by referring to the date listed at the top of these Terms and Conditions. We encourage you to read the Terms and Conditions periodically.

You may terminate your participation in the Program at any time by providing written notice to [email protected]. By continuing to participate in the Program after we make changes to these Terms and Conditions, you are consenting to such changes. “

Terms of Use

These Terms of Use (these “Terms”) apply to your access to and use of thelovelandfoundation.org (the “Website”), operated by The Loveland Foundation Inc. (“The Loveland Foundation”, “we” , “us” or “our”), a 501(c)(3) nonprofit organization.

If you have any questions about these Terms or the Website, you may contact us at [email protected].

By accessing or using the Website, you agree to these Terms, including the class action waiver. If you do not agree to these Terms, you are not authorized to use the Website. 

Ownership

 

The Website, including all text, graphics, images, photographs, videos, illustrations and other content contained on the Website, are owned by us or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Website and its content are reserved by us or our licensors. Any use of the Website or its content other than as specifically authorized herein, without our prior written permission, is strictly prohibited. 

Trademarks

 

“The Loveland Foundation” and our logos, our product or service names, our slogans and the look and feel of the Website are trademarks of The Loveland Foundation and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered or unregistered, product names and company names or logos mentioned on the Website are the property of their respective owners.

 

Feedback

You may voluntarily submit or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about The Loveland Foundation or the Website (collectively, “Feedback”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, including to develop, copy, publish, or improve the Feedback in our sole discretion. You understand that we may treat Feedback as nonconfidential.  

Prohibited Conduct 

You may not use the Website for any purpose that is unlawful or prohibited by these Terms or that would violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using the Website.

Without limiting the generality of the foregoing, you understand and agree that you may not:  

  • Copy, reproduce, distribute, publicly perform or publicly display all or portions of the Website, except as expressly permitted by us or our licensors;  
  • Modify the Website, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon the Website;  
  • Use the Website other than for its intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Website or that could damage, disable, overburden or impair the functioning of the Website in any manner; 
  • Reverse engineer any aspect of the Website or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of the Website; 
  • Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from the Website;  
  • Develop or use any applications that interact with the Website without our prior written consent; 
  • Frame the content of the Website on any other website or use metatags or any other “hidden text” that incorporates our trademarks, or words confusingly similar to our trademarks, without our prior written consent; or 
  • Use the Website for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms. 

Enforcement of the terms of this section is solely at our discretion, and failure to enforce this section in any instance does not constitute a waiver of our right to enforce it in other instances. 

In addition, this section does not provide any private right of action for you or for any third party nor does it create any expectation that the Website will not contain any content that is prohibited by such rules.

Links to Other Web Sites; Therapist Directories

Our Website may contain links to other websites that we think may be of interest and which we provide as a convenience to you, including third-party websites that publish directories of mental health professionals. We have no control over these other sites and our links to them do not constitute our endorsement of these websites or their content or of any particular therapist or mental health professional listed or identified on such site. You should be aware when you leave our Website for another and remember that other sites are governed by their own terms of use and privacy policies, which you should be sure to read. You agree that any visits to linked sites and your use of any information or resources contained on such sites (including therapist directories) are at your own risk and are governed by their terms and policies.

 

Not Medical Advice; Emergency Medical Needs

 

None of the information, graphics, or other content or resources contained or linked on the Website should be considered medical advice. None of the content on our Website represents or warrants that any particular treatment is safe, appropriate, or effective for you. The Loveland Foundation does not endorse any specific tests, medications, products, or procedures. 

You are advised to exercise a high level of care and caution when making any mental health or medical decision. You should always talk to an appropriately qualified health care professional for diagnosis and treatment, including information regarding which treatment may be appropriate for you.

DO NOT USE THIS WEBSITE FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL 911 OR OTHER EMERGENCY PHONE NUMBER DEPENDING ON YOUR LOCATION.

IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER, YOU SHOULD IMMEDIATELY CALL YOUR LOCAL EMERGENCY SERVICES NUMBER AND NOTIFY THE RELEVANT AUTHORITIES. THIS WEBSITE IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES.

 

Use of Cookies

 

The Website uses cookies for marketing and analytics, as explained in our Privacy Policy. By using or interacting with the Website, you agree to the placement of such cookies.

 

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless The Loveland Foundation and our officers, directors, agents, partners, employees and volunteers (collectively, the “Loveland Parties”) from and against any losses, liabilities, claims, demands, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of the Website, including your conduct in connection with the Website; (b) your violation of these Terms; (c) your Feedback; or (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights). You agree to promptly notify us (by email to [email protected]) of any third-party Claims, cooperate with us in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including attorneys’ fees). You also agree that we will have control of the defense or settlement, at our sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and The Loveland Foundation or any other Loveland Party. 

 

Disclaimers

 

You understand that your use of the Website is at your sole risk. Except as otherwise provided in a writing signed by us, the Website and any content contained on the Website are provided “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that the Website is accurate, complete, reliable, current or error-free. While we attempt to make your use of the Website and any Website content safe, we cannot and do not represent or warrant that the Website or servers are free of viruses or other harmful components. We will not be liable to you or any other  person for any damages that result from the use or inability to use the Website, or as a result of any content, information, services, or resources made available through the Website. 

 

Limitation of Liability

 

To the fullest extent permitted by applicable law, neither The Loveland Foundation nor any Loveland Party will be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits arising out of the use, inability to use, or the results of use of the Website, any websites linked to this Website, or the materials, information or services contained on the Website or any or all such websites, even if we or the other Loveland Parties have been advised of the possibility of such damages. The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of The Loveland Foundation or the other Loveland Parties or for any other matters for which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

IN THE EVENT OF ANY PROBLEM WITH THE WEBSITE OR ANY WEBSITE CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE WEBSITE.

 

Access on Behalf of Third Party

 

If you access or use the Website on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (c) in the event you or that person or entity violates these Terms, the person or entity agrees to be responsible to us. 

 

Governing Law and Venue

 

This Website is owned and operated by us from our offices in New York, New York. Your use of the Website, and any related legal action, will be governed by the laws of the State of New York, except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. 

You irrevocably agree: (A) to bring any claim or dispute relating to your use of the Website and these Terms exclusively in the state and federal courts located in New York County, New York; (B) to submit to the exclusive jurisdiction of those courts; and (C) to waive any objection to those courts based on inconvenience or other reasons.

 

Class Action Waiver

You and The Loveland Foundation agree that any dispute arising out of or related to these Terms or the Website is personal to you and The Loveland Foundation and that any dispute will be resolved solely through individual action, and will not be brought as a class action or any other type of representative proceeding.

 

Miscellaneous

 

If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. 

Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements and understanding between the parties. The section titles in these Terms are for convenience only and have no legal or contractual effect.  Use of the word “including” will be interpreted to mean “including without limitation.” You agree that communications and transactions between us may be conducted electronically.

These Terms are entered into solely between you and The Loveland Foundation and will not create any obligations on the part of The Loveland Foundation to any third party and, except for your indemnification obligations with respect to the Loveland Parties, will not be deemed to create any rights in any third parties. 

Privacy Policy

For information about how we collect, use, share and otherwise process information about you collected via the Website, please see our Privacy Policy. 

Modifications to Website, Terms of Use

We reserve the right to make changes to any information or services on the Website, including these Terms, without notice to you. Any such changes to the Terms will be posted here and will be effective upon posting. Your continued use of the Website following the posting of such changes will mean you accept those changes. You acknowledge and agree that you are responsible for keeping yourself apprised of any such changes.