Each Therapy Fund recipient can receive a maximum of 12 vouchers, issued in batches of 4 at a time. All vouchers must be used before they expire, as they cannot be reissued, renewed, or replaced.

Important: This voucher limit applies to all participants, regardless of when they first received vouchers. If you have participated in a previous year, you cannot reapply, even if vouchers were unused.

Each voucher covers up to $120 per session cost. If a session costs less than $120, the remaining voucher balance can go toward a future session. If a session costs more than what’s left on the voucher, Participants are responsible to cover the difference. You cannot apply multiple vouchers to the same session.

Key rules:

• 1 voucher = up to $120
• You cannot use more than one voucher for a single session.
• Leftover funds from a used voucher do not roll over to a new one.

Please see examples here.

To request additional vouchers you must first be an approved Therapy Fund Participant with an active Loveland Portal Account. 

Next Steps:

1. Log into your Loveland Portal.
2. Go to the Voucher Section.
3. Click “Request Vouchers.”

Once requested, vouchers typically appear on your voucher dashboard within 1-2 business days. For your 2nd and 3rd requests, you may need to complete a closeout survey before receiving the next batch.

 Important: This voucher limit applies to all participants, regardless of when they first received vouchers. If you participated in a previous year, you cannot reapply, even if vouchers were unused.

Loveland vouchers may only be redeemed for services with a licensed therapist, psychologist, psychiatrist, or clinician under the supervision of a licensed therapist, psychologist and/or psychiatrist in the United States (including U.S. territories) while actively obtaining their license. The clinicians will also need to include the name and license number or NPI number of their supervisor during the invoice process. If either of these conditions can not be met, we do not recommend proceeding.

Important: We offer directories as resources for finding therapists, but we do not match Therapy Fund participants with therapists or schedule appointments directly. For more details, see the next question.

Gentle Reminder: We do not match Therapy Fund recipients with therapists nor set up appointments directly. Below are resources to assist with your search in finding a preferred therapist.

Psychology Today; Click here for their directory.

National Queer and Trans Therapists of Color Network; Click here for their directory.

Black Female Therapists; Click here for their directory.

Therapy for Black Girls; Click here for their directory.

Open Path Collective; Click here for their directory. The Loveland Foundation will reimburse you for the $65 one-time lifetime membership fee. Proof of payment is required for reimbursement.

Zencare; Click here for their website.

Mental Health Match; Click here for their directory.

Loveland offers only two payment options for participants and their therapists:

1. Self-Pay: Participants pay their therapist upfront, and then Loveland reimburses the Participant.
2. Therapist-Pay: Loveland pays Therapists directly for the services provided to the Participant.

Important: Both participants and therapists must use the Loveland Portal and our Stripe ACH service, regardless of the payment option selected. Additionally, payment options cannot be switched once selected. If these conditions are not suitable, we do not recommend proceeding. 

Please see our billing statement here.

Absolutely! Finding a therapist is like dating. Sometimes it’s not a perfect match, so not all vouchers in a set have to be used with the same licensed therapist. If one licensed therapist does not work out feel free to use the remaining vouchers with a different one following the same connection steps within the portal (see previous question).

We do not accept third-party sign-ups.

Prospective Therapy Fund Participants must sign themselves up for support via our website. Additionally, once received, vouchers can NOT be transferred to another individual.

Please note, interested participants must be age 18, or older, reside in the United States and identify as a Black woman or nonbinary person in order to qualify for the Therapy Fund.

Due to the high volume of applicants, Therapy Fund application processing and voucher assignment takes us a few weeks. Therefore we do not advise referring loved ones or friends who need immediate funds to pay for therapy. All potential recipients must sign themselves up for vouchers through our website. We do not accept third-party sign-ups.